Position Overview

Why Join Mac’s II Agencies

• Hybrid role offering both technical design exposure and hands-on field experience
• Work with leading lighting and controls manufacturers on high-profile projects
• Strong internal support team and collaborative culture
• Opportunity to grow within lighting controls, smart building systems, and technical sales support
• Industry-leading benefits package

Key Responsibilities

Controls Programming & Commissioning

• Program, commission, and troubleshoot lighting control systems on active job sites
• Perform system startup, functional testing, and deficiency resolution
• Support post-order service issues, warranty calls, and system adjustments

Design & In-Office Technical Support

• Provide in-house technical assistance for lighting control layouts, designs, and quotations
• Review drawings and specifications to ensure alignment with design intent and system capabilities
• Assist with control zoning, device schedules, risers, and documentation

Field & End-User Support

• Work directly with electrical contractors during installation and commissioning phases
• Train building operators, facility managers, and end users on system operation
• Provide clear, professional technical guidance tailored to varying levels of technical experience

Project & Team Collaboration

• Collaborate with Mac’s II project managers, sales teams, and manufacturer partners
• Act as a technical liaison between consultants, contractors, distributors, and end users
• Maintain accurate commissioning records and system documentation

Travel

• Travel throughout the Lower Mainland to job sites as required
• A personal vehicle is required for this role

Qualifications & Experience

Technical Skills

• Experience with lighting control systems programming and commissioning (strong asset)
• Experience using Bluebeam for drawing review and markups
• Understanding of control system design and electrical control wiring methods
• Working knowledge of networking fundamentals (servers, routers, switches)

Education

• Mechanical or Electrical Engineering Degree or Diploma, or equivalent technical education preferred.

Professional Attributes

• Highly organized and detail-oriented with strong follow-through
• Excellent interpersonal, communication, and customer service skills
• Comfortable working independently in the field and collaboratively in an office environment
• Flexible, adaptable, and able to multitask in a fast-paced, project-driven environment
• Fluent in spoken and written English
• Valid class 5 driver's license